When I had first started my job with the government, many years ago, I worked with a man who would jump up at any time of the day and say, "I learned something new." He just loved to "learn something new each day" and made a celibration out of it. I missed him when he retired.
What is easy for me is to view a problem as a challenge. I've always tried to keep a cool head and start by listing what my options are and asking someone else if they can think of any other options.
I've never begin with an end in mind. That sounds difficult becasue I've always just waited to see what will come next. (and I've already had trouble downloading the contract...I'll give it a try at home on my computer, where I'm more familiar)
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